Retainer HR Support

Flexible senior HR support — when you need it.

Modern businesses don’t always need a full-time HR hire. But they do need fast, trusted advice from people who’ve seen it all.

Our Retainer Support model gives you direct access to senior HR professionals who can help you navigate the day-to-day people stuff, sense-check decisions, review documents, and provide practical guidance as things arise.

Behind the scenes, we use our PalAI™ approach — blending smart tools, proven templates, and experienced human judgment to deliver faster, sharper support without losing the nuance that matters.

Whether you’re growing, managing change, dealing with performance issues, or just need a second pair of eyes, we’re here to help.

You might use our Retainer Support when:

  • You’ve drafted a contract or policy and want it reviewed before sending

  • You need quick guidance on a people issue or tricky conversation

  • You want help refining communications or leadership messaging

  • You need practical HR advice without engaging a full consulting project

  • You’re using AI tools internally but want reassurance you’re on the right track

What’s Included

Our retainers run on a simple 3-month cycle and include:

  • 15 hours of flexible senior HR support

  • Two dedicated PeopleEX advisors who get to know your business

  • Phone and email support

  • Document reviews and practical advice

  • Access to selected tools, templates and resources

  • Flexible use of hours across the term

  • Optional top-up packs if you need additional support

No helpdesk. No rotating consultants. Just experienced HR partners, on call when you need them.

Best Suited for:

  • Sole-charge HR managers needing a sounding board

  • Leaders without an internal HR function

  • Growing businesses wanting flexible support

  • Teams wanting faster turnaround and practical advice

  • Organisations looking for a smarter alternative to traditional HR platforms

Let’s Talk People, Business, and Better

Keen to explore how PeopleEX can support your team - with strategic HR, AI-smart advisory, or specialist support?

Book a free HR consult and let’s chat about how our flexible, senior-led model can meet you where you’re at - and where you're heading.

We’re based in Wellington, Auckland, Hamilton, Timaru, and Sydney - and we work with clients all across New Zealand and Australia, both in person and virtually.

People challenges, growth goals, or strategy shifts?
We’re your EXtra pair of hands - and your people partners for better.